Terms of Service


Chaperone is an online marketplace that allows you to either search for and book online career sessions, or to sell career sessions to scientists.


Your satisfaction is important to us and therefore these Terms of Service (“Terms”) should be read carefully by you as it sets out the rights and responsibilities of anyone using www.chaperone.online (the “Site”). It effectively forms a legally binding agreement between the Site and you, the person that is registered with Chaperone. In these Terms, “Chaperone,” “we,” “us,” or “our,” refers to the company Chaperone that you are contracting with. Any new features or tools which are added to the current Site shall also be subjected to these Terms. 


You can review the latest version of the Terms at any time on this page, which is available on our Site. We reserve the right to revise these Terms and all linked information from time to time by posting the revised version on our website and updating the “Last updated” date at the top of this page. When we do so, we will notify you of the modification by email, at least 10 days before the modifications become effective.


Please note that this Site is not intended for individuals under the age of 18 and we do not knowingly collect any personal information directly from individuals under 18.


If you have any questions, concerns, or if you would like to exercise any of the rights set out below, please contact us by e-mail at hello@chaperone.online. If you do not agree with all the terms and conditions of this agreement you may not use our Site and its services. 


In this agreement, the term “Services” means the service allowing you to book career sessions or list career sessions to others through our Site. The term “Services” does not include any services provided by third parties. The terms “Scientist” and “Consultant” refer to the party “Booking” or “Listing” a session, respectively.


1. Users and the Site

We have two main types of registered users, the “Consultants”, providers of career sessions who list their offerings on the Site, and the “Scientists”, beneficiaries of those career sessions. The Consultants use our Site to sell their services and a third party videoconference provider to deliver the 50-min long online one-to-one career sessions. A Scientist searches, books, pays and reviews the career sessions that he/she had with a Consultant. The career sessions may include the offering of career information, advice, counseling and/or coaching, and are listed by the Consultant as single sessions or multi-session packages. To use our Services, you must register with us. When you register, an account is created, which you can login to edit or check information. To register and use our Services, you will need to provide information about you and, when applicable, your services. Some users may be required to provide information to assist with our collection of VAT or other taxes, or to provide evidence for the exemption from such taxes. Our Privacy Policy describes our collection, use, storage and sharing of personal information. Any person opening a new or using an existing account represents and warrants that he/she is aged over 18 and that the information is accurate and complete and that they have the authorization to act on behalf of the person or entity they claim to represent. If such authorization is not provided by the person or entity, such person acknowledges personal liability for all obligations and liabilities arising from or related to the use of the account by such person. We reserve the right, but shall not be obligated, to use public and private data sources to validate the accuracy of any content provided to us. This may include validating your identity or verifying information that you provided. If and when requested, you will provide us with any additional information necessary to confirm the accuracy or completeness of any content that you provided and we may condition your use of the Site until the confirmation is done. If you do not provide the required information to us, we may suspend or terminate your account. 


1.1 For Consultants

Unless otherwise specified, when you provide content to us you are granting Chaperone a fully-paid, worldwide, non-exclusive, perpetual license to use, copy, transmit, distribute, modify, publicly display and sublicense that content. We may use the content for internal or external purposes, to understand, improve or promote our Site and its Services. When providing content, you represent and warrant that you are authorized to provide such content to the Site and that this content does not violate the proprietary or privacy rights of a third party. You agree to indemnify, defend and hold us harmless for any damages or losses based on third party claims that the content you provided, and that we may have used or not for internal or external purposes, violates proprietary or privacy rights. You cannot provide any content that is copyrighted (including photos) by third parties without their express permission. You may never post any content that (i) is defamatory, obscene, profane or pornographic; (ii) is abusive, harassing, or disrespectful of others; (iii) violates applicable Laws, including those prohibiting discrimination, false advertising, privacy, or unlawful marketing; (iv) is intended to deceive or mislead, is false or inaccurate, or misrepresents the nature or condition of your sessions; (v) contains marketing or promotional content unrelated to the details for our Site and its Services; or (vi) includes sensitive personal information (including personal phone number or bank details). If you believe that any content in our Site violates your copyright, please notify us by email at hello@chaperone.online providing us with evidence of your ownership. The information provided by you may be shared with others, users or third parties or law enforcement, to help assess the claim of infringement or remove infringing content. We will remove any content we determine to be infringing.


2. The Consultant Services and the Scientist


2.1 Consultant

You are responsible for providing the services that you listed and to keep your content up to date. The price you specify in the platform is the final price, inclusive of all applicable fees and taxes. The Chaperone fee scheme is explained here. As a service provider, you are solely responsible for ensuring that you are compliant with all applicable Laws, including payment of taxes, levies, penalties, and other costs imposed by any taxing authority or government agency related to the money you make by providing the services in your listing. Except when required by Law, Chaperone will not calculate, track or pay taxes or submit tax reports on your behalf. Chaperone is not obliged to provide you with any advice or guidance regarding taxes and we recommend that you consult a tax advisor before making your listing in our Site. You must have a good internet connection and a computer prepared with webcam and microphone to be able to provide your services. It is your responsibility to ensure that at the time of the online one-to-one career session you are in a place where the internet connection is in good working order. When you receive an appointment request from a Scientist, you are required to confirm or reject the request within 48 hours of when the request is made. If you fail to respond, the request will automatically be cancelled. All bookings are subjected to our Booking Reschedule and Cancellation Policy.


2.2 Scientist

When you book a session, you can expect the booking to be confirmed within 48 hours. When using the Site or its Services as a Scientist, you represent and warrant that you will comply with the confirmed booking agreements and that you will not use Chaperone and its Services in a manner that violates, or facilitates the violation by third parties, of applicable Laws. To make sure you are booking a session that meets your needs and requirements, you should carefully review the content provided by each Consultant before making your booking. The Site allows you to confirm any details about the Consultant via Chaperone’s help service. The price shown for each Consultant is the final price and it includes all applicable fees and taxes. All bookings are subjected to our Booking Reschedule and Cancellation Policy.


You must have a good internet connection and a computer prepared with webcam and microphone to be able to benefit from the sessions you booked. It is your responsibility to ensure that at the time of the online one-to-one career session you are in a place where the internet connection is in good working order. 


2.3. Confidentiality

Any written or oral information given prior, during or after the online one-to-one career sessions, and exchanged between and provided by the Consultant and the Scientist, is to be treated as confidential unless:

– there is written mutual consent to disclose specific information to consult other people and/or to carry out actions that are of interest, defend or promote the Consultant or the Scientist;

– there is evidence that you are a danger to yourself and the Consultant or Scientist believes that you are likely to harm yourself unless protective measures are taken. In this case, the Consultant or the Scientist may be obligated to seek hospitalization for you, or to contact family members or others who can help provide protection;

– there are reasons to believe that you are threatening serious harm to another person. In this case, the Consultant or the Scientist may be obligated to report this to the person who you have threatened or to the police;

– there are reasons to believe that a person under 18, an elderly person or a disabled person is being abused or neglected. In this case, the Consultant or the Scientist must file a report with the most appropriate local agency handling this type of abuse;

– there is a complaint, lawsuit or court order and the Consultant or the Scientist needs to defend himself/herself or testify in court.


3. Term, Termination and Suspension

These Terms are effective for a 30-day term, at the end of each term it will automatically and continuously renew for a subsequent 30-day term until the moment that you or Chaperone decide to terminate this agreement. You may terminate this agreement at any time by sending us an email to hello@chaperone.online. We may suspend your account or terminate this agreement and your account at any time, without limitation, if (1) we believe that the use of your account poses a risk to Chaperone, you, other users, or third parties; (2) there is evidence for actual or potential fraud by you or other users; (3) you fail to respond to communications from us or other users; or (4) you fail to comply with these Terms or with all applicable Laws.


4. Ownership, License, Restrictions

Chaperone owns all right, title, and interest in the Site, its Services, and all intellectual property that may be embodied or contained in them (individually and collectively, “IP”). IP includes all registered or potential patents, copyrights, trademarks, trade secrets, and other proprietary rights. Through your account, we grant you a limited, temporary, revocable, non-transferable, non-exclusive license to use the Site and its Services for the purposes described in these Terms and only as provided to you through the Site. This license does not constitute a transfer of ownership or grant you any additional rights to use the IP. We may suspend or close your account and pursue legal action against you if we believe or determine that your use of the Site, its Services, or IP exceeds the scope of its purpose; or that you are attempting to hack or disrupt the use of the Site, its Services, or IP by others; or that you are otherwise interfering with the normal operation of the Site or its Services. 


5. Limitation of liability

There are risks inherent in using our Site, for example, if we have a cybersecurity breach, your personal information may be stolen from us. You fully accept these risks and you agree that Chaperone will not have to pay you for any damages or losses relating to your use of the Site and its Services. Hence, Chaperone is not liable, and you agree not to hold us responsible for any damages or losses arising out of or in connection with these Terms, including, but not limited to:

– your use or your inability to use our Site and its Services;

– nonperformance caused by communication failures or by undutiful Consultants or Scientists;

– delays or disruptions in our Site and its Services;

– viruses or other malicious software obtained by accessing or linking to our Site or its Services;

– glitches, bugs, errors or inaccuracies of any kind in our Site and its Services;

– the content, actions, or inactions of third parties’ use of the Site or its Services;

– a suspension or other action taken with respect to your user account;

– your reliance on the quality, accuracy or reliability of the information (profiles, ratings, prices, etc) found on, used on, or made available through the Site;

– your need to modify content, practices, behavior, or your inability to use the Site as a result of changes to these Terms.


In legal language, to the extent permitted by law, in no event, we and our third party service providers, will be liable to any registered user for any special, indirect, incidental, punitive, or consequential damages (including but not limited to loss of data, loss of revenue, loss of goodwill, loss of job or personal injury or death) arising from these Terms and even if we’ve been advised of the possibility of such damages in advance. The liability of Chaperone and its third party service providers to any registered user and for any action or claim relating to the Site and its Services and provided under these Terms, whether based on contract, tort, negligence or any other theory of liability, will not exceed the greater of: (A) 100 € or (B) the aggregate amount of money actually collected by us from you for the services to which the liability relates during the six month period immediately preceding the determination of such liability. 


6. Disclaimers

Chaperone provides the platform and service to list and book online one-to-one career sessions. We are not responsible to you or any third party for providing, or for the condition or nature of, any Consultant or Consultant service. Consultants and Consultant services are independent third parties and are not affiliated, controlled by, or employed by Chaperone. Consultants set their own prices, use their own resources, and provide the services that they feel appropriate. You understand and agree that the use of the Site and its Services are at your own risk. 

Chaperone carefully selects the Consultants listed in the Site but is not responsible for performing and does not perform background checks on Scientists or Consultants, including criminal or civil checks. Chaperone provides support to its users for the use of the Site and its Services and does not monitor or review the online one-to-one career sessions of the Consultants or ensures that the Consultants comply with existing Laws, meet any specific requirements, or are consistent with their description. Chaperone wants to provide the best service possible but can not guarantee the performance of any user or third party.  

Any information provided to you regarding Scientists, Consultants and Consultants services is only provided to facilitate your use of the Site and is provided “as is” and without any representation or warranty. Chaperone disclaims all representations and warranties, express and implied, that any information provided through the Site is accurate or complete, or that any Scientists, Consultants or Consultant services are provided to you as described. Chaperone disclaims all responsibility for and liability resulting from the negligence, intentional misconduct, or criminal activity of all users or third parties. We will do all that is possible to ensure the subsequent but we disclaim that the Site and its Services are free from errors or viruses; that they will never cause harm; that they meet or are suitable for your needs or requirements; that they are always available; or that they accurately represent Scientists, Consultants and Consultant services. We may choose, at any time, to discontinue operation of the Site or its Services.



If you have any questions please contact us.